International Business Expansion & Store Operations Manager (“IBESOM”)

Job Detail

Career Level Manager
Experience 3 Years
Industry Management
Qualifications Diploma

Job Description

Job description

Supermacs Ireland Limited requires multiple IBESOMs for their premises at Ballybrit Business Park, Ballybrit, Co. Galway.

In the IBESOM program candidates will experience all aspects that make Supermac’s successful. For
example, in our restaurant’s the IBESOM provides overall leadership to the store, setting goals and objectives
to drive each aspect of the business performance. The IBESOM directly supervises store personnel and sets
out a plan for each of them to ensure each person contributes to the store performance. The IBESOM
conducts business on a daily basis as if acting as an individual owner. This leadership is critical to the
success of the IBESOM program and Supermac’s vision to expand into international markets with personnel
long experienced in our business. IBESOMs can rely on support from the Operations Manager and Area
Manager when needed to facilitate alignment of goals with that of the overall company, however, the IBESOM
largely dictates the specific location leadership. Within that scope falls many key functions such as hiring, staff
motivation, training, health & safety, community involvement, inventory control, labor control, etc.

The Job:
Coaches, counsels and develops Assistant and Trainee managers into a state of self-sufficiency to build
and maintain high sales and profits
Pioneer international market entry strategies and execution plans when requested
Responds to requests from various head office departments
Prepare and deliver presentations to key stakeholders when requested
Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans
Present international market analysis and feasibility reports when requested
Gets involved in community generating business and goodwill
Investigates and responds directly to employee relations and customer complaints having the potential for
significant impact on the business
Prepare detailed business plans for international market entry when requested
Ability to plan and prioritise
Operate within the guidelines of the law
Ability to adapt to new procedures, standards and changes as directed by company or legislation
Conducting in house appraisals in a timely fashion leading to a personnel development plan for all
employees
Conducts his/her self in a professional manner at all times especially when in the public eye
Refers all media enquires to Area Manager/ Marketing Director
Gets to know customers profiles and who the market is and goes after it
Is fully flexible with regard to working hours, to include weekends and nights.
Meets set targets with regard to food costs, labour costs, customer count, QSC Audit, and mystery
shopper and pizza audit scores.

€35,000 – €40,000 p.a. based on experience, 40hpw.

Job location

Ballybrit Business Park Ballybrit Co. Galway , Ireland