Job description

HEAD OF IT INFRASTRUCTURE

Permanent contract | Belval

Are you passionate about research? So are we! Come and join us

The Luxembourg Institute of Science and Technology (LIST) is a Research and Technology Organization (RTO) active in the fields of materials, environment and IT. By transforming scientific knowledge into technologies, smart data and tools, LIST empowers citizens in their choices, public authorities in their decisions and businesses in their strategies.

Do you want to know more about LIST? Check our website: https://www.list.lu/

https://www.list.lu/en/institute/who-we-are/

How will you contribute?

The Head of IT Infrastructure manages and oversees the company’s IT infrastructure team and ensures that all infrastructure components function optimally to support business processes. This role requires a solid technical foundation in infrastructure management, effective team leadership, and a proactive approach to addressing the evolving needs of the business. The Head of IT Infrastructure will focus on delivering reliable, secure, and scalable on-premise and cloud-based infrastructure solutions. This individual is tasked with maintaining the highest system performance and availability levels while driving continuous improvements in infrastructure processes and service delivery.

In this role, the Head of IT Infrastructure is expected to work closely with the broader IT leadership team, contributing to the overall IT strategy and coordinating efforts to fulfil the infrastructure needs of the enterprise effectively.

This position requires candidates who can effectively balance strategic leadership with hands-on technical expertise in systems, networks, and IT architecture to drive optimal infrastructure performance and innovation within the organisation.

You will be mainly in charge of:

Develop and execute an infrastructure strategy that aligns with the organisation’s IT and business strategies. Oversee the implementation of infrastructure projects and initiatives that improve operational efficiency and support business growth
Lead and manage the IT infrastructure team, fostering a culture of collaboration, innovation, and excellence. Provide coaching, mentoring, and professional development opportunities to team members
Oversee the management of all IT infrastructure components, including on-premise data centres, public cloud environments, networking equipment, and server management (Linux and Windows). Ensure robust infrastructure performance, availability, and security
Manage and optimize multi-cloud environments, ensuring seamless integration and performance across diverse cloud service providers
Ensure the design, deployment, and management of network and telecom solutions align with current and future business requirements. Lead initiatives to enhance network security and performance
Collaborate with IT security teams to ensure infrastructure complies with security standards and practices, including involvement in network security improvement projects
Stay current with emerging technologies and provide recommendations on their potential application within the organization. Champion the integration of innovative solutions that high-performance computing, data analytics, and visualization platforms
Establish and monitor performance metrics to ensure infrastructure service delivery meets defined service levels. Identify areas for improvement and drive initiatives to enhance performance, reliability, and efficiency
Ensure infrastructure services and solutions comply with organizational policies, industry standards, and regulatory requirements. Contribute to the development of infrastructure governance processes and technology standards

Is Your profile described below? Are you our future colleague? Apply now!

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (ITIL, Cisco, Microsoft, or cloud and containerisation certifications) is a plus
Experience and skills

Extensive experience (10+ years) in IT infrastructure management, including hands-on experience in system and network management.
A proven track record of leading and managing high-performing technology teams
Deep technical knowledge and hands-on experience managing and configuring Linux and Windows server environments, including virtual and physical servers
Proven experience with network management, including design, deployment, and troubleshooting of networking solutions, strongly emphasising Cisco devices and network security tools
Expertise in multi-cloud environments, with experience in configuring and optimising cloud platforms like AWS and Azure
Proficiency in containerisation technologies, particularly Docker and Kubernetes, for orchestrating and managing containerised applications
Experience with distributed file systems for handling large-scale data storage and processing
Hands-on experience in IT architecture, including designing scalable and reliable infrastructure solutions aligned with business needs
Strong leadership skills with experience in managing and developing an IT infrastructure team
Ability to foster a collaborative and innovative team culture while providing coaching and professional development to team members
Strong strategic thinking and planning abilities to align infrastructure initiatives with business goals
Excellent analytical and problem-solving skills, with the ability to assess complex infrastructure issues and drive effective solutions
Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders
Proven ability to build and maintain strong relationships with business leaders, vendors, and other stakeholders
Solid project management skills, with the ability to manage multiple projects and priorities concurrently
Experience in leading infrastructure projects from inception through successful completion within scope, time, and budget constraints.
Experience in vendor negotiation and management, ensuring infrastructure solutions remain cost-effective and aligned with business needs
A proactive approach to identifying and implementing infrastructure improvements and innovations
Demonstrated commitment to staying current with technology trends and integrating emerging technologies into the infrastructure landscape
Understanding of compliance, governance, and regulatory requirements related to IT infrastructure and services.
Experience in developing and enforcing infrastructure policies and standards to ensure reliability and security

Language skills

Good level both written and spoken English and French

Your LIST benefits
An organization with a passion for impact and strong RDI partnerships in Luxembourg and Europe that works on responsible and independent research projects
Sustainable by design, empowering our belief that we play an essential role in paving the way to a green society
Innovative infrastructures and exceptional labs occupying more than 5,000 square metres, including innovations in all that we do
An environment encouraging curiosity, innovation and entrepreneurship in all areas
Personalized learning programme to foster our staff’s soft and technical skills
Multicultural and international work environment with more than 50 nationalities represented in our workforce
Diverse and inclusive work environment empowering our people to fulfil their personal and professional ambitions
Gender-friendly environment with multiple actions to attract, develop and retain women in science
32 days’ paid annual leave, 11 public holidays, 13-month salary, statutory health insurance
Flexible working hours, home working policy and access to lunch vouchers