Manager, Change Management – Circle K

Job Detail

Career Level Officer
Experience 3 Years
Industry management
Qualifications Master’s Degree

Job Description

Job description

The Change Manager will report to the Head of, Transformation and Change Management and will be responsible for designing and executing a thoughtful change management strategy for assigned project(s). As a member of the Transformation Office team, the Change Manager will support complex projects for the company’s highest priority programs that support our 10fortheWin strategy. The Change Manager must demonstrate initiative, be an advocate for change and work across all cross-functional team members in order to successfully complete a project.

This manager will be dedicated to top company initiatives (restructurings, tech rollouts, process changes, etc) responsible for the change management activities on various projects that drive our growth ambitions. This work includes: creating change strategy plans, building program governance structures, articulating visions and expected project outcomes, identifying and analyzing stakeholders, assessing impact, developing communication strategies and completing training needs assessments.

Primary Responsibilities and activities:

Working with and communicating across the various management teams and ensuring effective information sharing
This candidate will be responsible for partnering with project managers, assessing the impact of change to stakeholders, scheduling change activities, and managing the communication on behalf of the project
Oversight of organizational Change Management activities, including:
Change analysis
Change management plan, strategy and solution development
Change impact management/risk analysis
Understand the current state and identify impacts to people, processes and technology as result of the change
Develop strategies and plans designed to drive end-user adoption for technology driven projects
Measure adoption, usage and proficiency of initiatives
Manage revisions, updates and the effects/impact of change downstream
Create a communication strategy that creates the framework for communication within the organization, as well as create a detailed communication plan to execute this strategy
Knowledge and Skills:
Exceptional verbal and written communication skills; expertise in setting and managing leadership and customer expectations
Great executive presence
Effective influencing and negotiating skills in an environment in which this role may not directly control resources
Significant knowledge of project communication planning with a solid track record of practical application
Qualifications:

7+ years of experience designing and executing change management plans

Experience and knowledge of change management principles, methodologies and tools

Experience working with senior leaders on major change initiatives with significant visibility

Experience defining and executing adoption measurement strategy

Ability to influence and think strategically and tactically

Excellent written and verbal communication skills

Change Management certification is preferred

Job location

Co. Dublin , Ireland